Privacy Policy

Like all organizations that use your personal information, DENIS CIMAF inc., is required to provide information about the purposes for which we use your data. We are committed to conducting our business in a manner that actively supports and ensures your personal privacy. Our Privacy Policy is formulated to comply with applicable laws and regulations.

Collecting personal information

We collect information you choose to submit during your interaction with us. This may include:

  • Name
  • Address
  • Telephone numbers
  • Email addresses
  • Credit card information

Any other information you provide when completing contract forms, or when you contact us via our website or by other means.
We collect information about you when you place an order for products or services.

We also collect information when you voluntarily complete customer surveys or provide feedback to us.

Our web server logs may collect additional information, such as the domain names of visitors to our websites, in order to measure the use of our websites and to improve content.

For your convenience and to improve your user experience, we use common Internet technologies such as cookies on our websites.

We may obtain additional information about you, such as equipment sale transaction data from public record data compilation services.

We do not intentionally collect information about minors.

How will we use the information about you?

We use your personal information in order to:

  • Process orders you have made
  • Carry out or exercise our rights and obligations arising from any orders you have placed
  • Provide you a requested product or service or information about our products and services
  • Provide after-sale support

Additionally, we may:

Use ownership information to send you necessary information, such as warranty information, product improvement programs, safety bulletins, and recall notices
Contact you about promotions or other products and services we think may be of interest to your business. You have a right to opt out of these promotions at any time (see also Marketing and Advertising below).

DENIS CIMAF inc., will not share your information for marketing purposes with any other company not working on behalf of DENIS CIMAF inc. or Morbark LLC. In processing your order, we may need to send your details to delivery companies, suppliers, and other third parties. A list of these persons and/or companies can be provided upon request.

We may release your personal information when we believe that such release is reasonably necessary to enforce or apply our Limited Warranty or to protect the rights, property, and safety of others and ourselves.

Keeping your personal information secure

DENIS CIMAF inc., has appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

Access to your information and correction

You have a right to request a copy of the data we hold that is related to you and to request corrections be made to it.

How long your personal information will be kept?

We will only retain your personal information as long as necessary to adequately serve you or as long as we are required by law to do so. You have the right to request us to delete your data at any time.

Reasons we can collect and use your personal information

We need some data to process your orders and provide you with services. We are also required to process your data to fulfill our contractual obligations and meet legal obligations.

Transfers to third countries and international organizations

We transfer personal data to third countries or international organizations using safeguards to enable these organizations to provide consumer services in connection with a service or product you have purchased from us. A list of the third countries and international organizations is available on request. Your information will only be used in accordance with this Privacy Notice and only as far as necessary for providing products and services. We may also share information with third-party data processors acting on our behalf to provide you with services in connection with your account with us.

Marketing and Advertising

We would like to send you information about products and services of ours that may be of interest to you. If you have consented to receive marketing, you may opt out at any time. If you have not consented, but have not opted out of marketing, we may still contact you to provide you with information about products and services that may be of interest to you. We have a legitimate commercial interest in processing your data to provide you with customized marketing and advertising messages to inform you of products and services that are directly relevant to your needs. You have a right at any time to tell us to stop contacting you for marketing purposes. To exercise this right, please contact us at:  marketing@deniscimaf.com

Cookies

The first time you visit our website, you will be asked if you wish to accept the cookie file. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of our website and compile statistical reports on website activity in aggregate. This information also may be used to offer you targeted ads tailored to your interests on digital platforms that read the cookie data (e.g., Google, Facebook). If you do not accept the cookie file, it will not be placed on your computer. As such, your computer will not be recognized as a returning computer, and you will see the message asking if you wish to accept the cookie file when you next return to the site.

Your Rights

Under the General Data Protection Regulation, European Union residents have a number of important rights. In summary, those include rights to:

Fair processing of information and transparency over how we use your personal information
Access to your personal information and certain other supplementary information that this Privacy Notice is already designed to address
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Request the transfer of your personal data to you or to a third party
Object at any time to processing personal information concerning you for direct marketing
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office on individual rights under the General Data Protection Regulation.  This is not an exhaustive list of your rights but some of the key rights that may be of interest to you. If you would like to exercise any of those rights, please contact us using the contact details below.

How to contact us

Please contact us if you have any questions about our privacy notice or information that we hold related to you:

By email: marketing@deniscimaf.com

Terms of Use

The following are terms of a legal agreement between you and DENIS CIMAF inc. (DC in further references in this document). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, do not use this Website.

DC may, without notice to you, at any time revise these Terms of Use and any other information contained in this Website by updating this posting. DC may also make improvements or changes in the products, services, or programs described in this site at any time without notice.

This Website contains proprietary notices and copyright information, the terms of which must be observed and followed.

This site and all content in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for the creation of derivative works without DC’s prior written consent, except that DC grants you non-exclusive, non-transferable, limited permission to access and display the Web pages within this site, on your computer/hand-held device and for your personal, non-commercial use of this Website. This permission is conditioned on your not modifying the content displayed on this site, your keeping intact all copyright, trademark, and other proprietary notices, and your acceptance of any terms, conditions, and notices accompanying the content or otherwise set forth in this site. Notwithstanding the foregoing, any information and other materials that are made available for downloading, access, or other use from this site with their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.

Your failure to comply with the terms, conditions, and notices on this site will result in automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control. Except for the limited permission in the preceding paragraph, DC does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another Website or in any other media.

Rules for Forums and Other Uploading of User Material

You alone are responsible for the content and consequences of any of your messages. In addition to any other rules or regulations that we may post in connection with a forum or other Website, you agree that you shall not upload, post or transmit to or distribute or otherwise publish through any DC Website, any materials which (i) restrict or inhibit any other user from using and enjoying the DC Website, (ii) are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, (iii) constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law, (iv) violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right, (v) contain a virus or other harmful component, (vi) contain advertising of any kind, or (vii) constitute or contain false or misleading indications of origin or statements of fact. You further agree not to impersonate any other person or entity, whether actual or fictitious, including anyone from this Website or DC.

DC Employees

In addition to these Terms of Service, employees of DC and its affiliates are bound by our Vision and Values, DC’s policies and procedures, including those regarding confidentiality and intellectual assets, and various other agreements and policies regarding confidential information.  Violation of these policies, procedures and agreements may lead to disciplinary action, up to and including termination.

Submissions to DC

You agree not to propose, post or submit DC ideas, concepts, copy, proposals, inventions, methods or techniques for new or proposed services or products (collectively referred to as “Submitted Material” ) through this Website. In the event you do so, you hereby grant to DC a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use all such Submitted Material in any manner whatsoever without compensation or attribution to you. You also grant DC the right, at its sole discretion, to use your name in connection with the Submitted Materials and other information as well as in connection with all advertising, marketing and promotional material related to such material and information. Use of such Submitted Material shall not require permission from or payment to you or to any other person or entity. You agree that DC is not under any obligation of confidentiality, express or implied, with respect to the Submitted Material. You agree that you shall have no recourse against DC for any alleged or actual infringement or misappropriation of any proprietary right in Submitted Material and that the submission of any Submitted Material to DC, including the posting of materials to any forum or interactive area on this Website, irrevocably waives any and all “moral rights” in such materials. You represent and warrant that you own or otherwise control all of the rights to the Submitted Material that you post, that the Submitted Material is accurate and, that use of the Submitted Material you supply does not violate these Terms and will not cause injury to any person or entity.

Indemnification

You agree to indemnify, defend and hold DC and all its officers, directors, owners, agents, employees, affiliates, licensors and licensees ( collectively, the “Indemnified Parties” ) harmless from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of your use of or failure to use this Website, or any breach by you of the Agreement or the foregoing representations, warranties and covenants, including, without limitation, attorneys’ fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. DC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of DC.

Certain Disclaimers

Information on this Website is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors. DC assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site. DC provides no assurances that any reported problems will be resolved by DC, even if DC elects to provide information with the goal of addressing a problem.

Translations

Certain text in this Website may be made available in languages other than English. Text may be translated by a person or solely by computer software with no human intervention or review. These translations are provided as a convenience to you, and DC makes no representations or commitments regarding the accuracy or completeness of the translation, whether or not computer-generated or performed by a person. Please see the below Disclaimer of Warranty for additional conditions.

DISCLAIMER OF WARRANTY

USE OF THIS SITE IS AT YOUR SOLE RISK. ALL MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, AND SERVICES ARE PROVIDED “AS IS,” WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. DENIS CIMAF inc., EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITATION, DENIS CIMAF inc., LLC, MAKES NO WARRANTY OR GUARANTEE THAT THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

YOU UNDERSTAND AND AGREE THAT IF YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, OR SERVICES, YOU DO SO AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT, INCLUDING LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

IN NO EVENT WILL DENIS CIMAF inc., BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEB SITE OR ANY USE OF THIS WEBSITE, OR OF ANY SITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEBSITE, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF DENIS CIMAF inc., IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.

 

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